Delivery and Returns
All prices stated on Rainwater Harvesting Systems Ireland include delivery to any address on mainland Republic of Ireland.(Please contact us for offshore delivery rates.) Please provide your daytime contact 'phone number and Eircode.
All standard items will normally be delivered within 7 - 10 working days from date of order, unless otherwise advised. All other orders should be delivered within a period of 28 working days.
Smaller items (including accessories ) will delivered by DPD/Fastways couriers or An Post. Larger items (including all storage tanks) will normally be delivered by Rainwater Harvesting Systems Ireland.
Deliveries by Rainwater Harvesting Systems Ireland, require a lorry. Easy access to a site and lifting equiptment is the responsibility of the customer.
In accordance with Irish and European Union consumer laws, you have seven days after receipt of order to cancel the order in its entirety or any part thereof, providing the goods are in a re-saleable condition. Should you wish to cancel any order, you must first contact Rainwater Harvesting Systems Ireland 087 9125803
When goods are returned and inspected for fault or damage, we will refund the value of the goods, less any collection or adminstration fees,
We stand over all our products. If at any time you recieve a defective product from Rainwater Harvesting Systems Ireland please report this to us within 24 hours for refund or replacement of product
If they are within the manufacturer’s guarantee period, we will arrange with the manufacturer to replace or repair the goods at the manufacturer’s discretion and consistent with their guarantee. Where it is necessary to inspect the goods on site and an inspection proves the fault is neither the fault of Rainwater Harvesting Systems Ireland, nor the product manufacturer, an inspection charge will apply, which will be advised by the manufacturer prior to site inspection.
Please note that where guarantees are available in excess of those required by law, these are provided at the discretion of the product manufacturer and not Rainwater Harvesting Systems Ireland. Additionally, Rainwater Harvesting Systems Ireland will not be liable for any claims for consequential damage or loss.